The Recall Desk
SevereNHTSA·20V715000·Announced 2020-11-18

Keystone Outback trailers recalled for potential frame rail buckling defect

Keystone is recalling 2019–2021 Outback recreational trailers for inadequate frame rail support that may cause buckling and crash risk. Owners should contact 1-866-425-4369 for the free frame reinforcement repair.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: This is a structural vehicle defect affecting the recreational trailer's frame. The rubric identifies structural vehicle defects as meeting the criteria for Severe (score 4) classification. The frame rail's inadequate support and potential for buckling present a credible risk of frame failure and crash.

Plain-English summary

Keystone RV Company is recalling certain 2019–2021 model year Keystone Outback recreational trailers, specifically the 335CG and 340BH variants. Approximately 1,296 units are potentially affected.

The recall addresses a structural defect where the frame rail lacks adequate support at the draw bar attachment point. This can allow the frame rail to buckle.

A buckled frame may fail, increasing the risk of a crash.

Keystone will notify owners and provide repair at no cost. Dealers will add reinforcement plates to the existing frame. The recall remedy began on December 15, 2020. Owners should contact Keystone customer service at 1-866-425-4369 to schedule service (reference number 20-391). Additional information is available from the National Highway Traffic Safety Administration at 1-888-327-4236 or www.safercar.gov.

The recalled product

Product
2019 KEYSTONE OUTBACK
Brand
KEYSTONE
Manufacturer
Keystone RV Company
Category
Vehicle — Recreational Trailer
Hazard
  • frame-buckling
  • crash-risk
  • structural-defect
Affected units
1,296

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • OUTBACK

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · KEYSTONE

Same category