Daimler Recalls 2008-2009 Sprinter Buses with Defective Wheelchair Lifts
Daimler Buses North America is recalling 2008-2009 Sprinter 3500 buses equipped with certain Ricon wheelchair lifts due to a software defect that may cause the lift to overrun the floor level.
What this means for you
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: The recall involves a risk-of-harm product where the defect could result in injuries, but no specific injuries or fatalities have been reported in the source text.
Plain-English summary
Daimler Buses North America, Inc. is recalling certain model year 2008 and 2009 Sprinter Bus 3500 transit buses manufactured between June and December 2009. These vehicles are fitted with certain Ricon S Series and K Series L-Model wheelchair lifts. The recall involves 17 affected vehicles.
The recall is due to a problem in the software that controls the lift's "up" function. If the "up" button is released before the floor level limit switch is activated, the lift may continue its upward travel and overrun the floor level cut-off point. When the platform overruns the vehicle floor level and stops at an angle of 15-20 degrees, it is possible for a person in a wheelchair to tip over or for someone standing on the platform to fall, possibly resulting in injuries.
The safety recall began on August 6, 2010. Ricon is performing the remedy for this campaign. A software solution for this safety defect is under investigation. Until the software solution is available, Ricon will provide owners with a bulletin outlining proper wheelchair lift operation and will ship owners a DVD-based training aid to promote proper lift operation at no cost. Owners may contact Ricon at 1-818-267-3000 or Daimler Buses North America at 1-905-403-7807.
The recalled product
- Product
- SPRINTER BUS 3500
- Brand
- SPRINTER BUS
- Manufacturer
- DAIMLER BUSES NORTH AMERICA, INC.
- Category
- Vehicle — Transit Bus
- Affected units
- 17
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (1)
- 3500
Distribution
Distributed nationwide across the United States.
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