The Recall Desk
Agency classClass IIOur severity:HighFDA (Devices)·Z-2697-2020·Announced 2020-07-29

Philips IntelliVue MX700 Patient Monitors Recalled for Defective Power Supplies

Philips is recalling 28 IntelliVue MX700 patient monitors due to defective power supplies that may energize metal parts or prevent operation.

The agency’s classification

FDA (Devices): Class II

Class II is a situation in which use of or exposure to a violative product may cause temporary or medically reversible adverse health consequences, or where the probability of serious adverse health consequences is remote.

This is the agency’s own classification, taken from its notice. The severity score below is our assessment, not the agency’s. How recall classes work

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (electrical shock hazard) where injury has not yet been reported, fitting the High severity criteria.

Plain-English summary

Philips North America, LLC is recalling 28 units of the IntelliVue MX700 patient monitor, model no. 865241. The recall involves specific serial numbers: DE58562415, DE58562344, and DE58562353.

The recall is due to defective power supplies that were delivered with the monitors. These defects may cause the metal parts of the monitor to become energized if grounding instructions were not followed. Additionally, the defective power supplies may cause the monitor to stop operating or prevent it from being switched on.

The affected units were distributed domestically to California, Hawaii, Massachusetts, New York, and Utah, as well as internationally to Costa Rica, Ireland, Lebanon, and Poland. Users should check their device serial numbers against the list provided by the manufacturer and contact Philips for further instructions.

The recalled product

Product
IntelliVue MX700 patient monitor, model no. 865241
Affected units
28

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (1)

  • Serial numbers DE58562415 DE58562344 DE58562353

Distribution

Distributed in 5 states:

Part of a larger recall action

This product is one of 2 recalled by Philips North America, LLC under a single FDA (Devices) recall action. The agency files each product separately, so the size of the action is not visible from this page alone.

See all 2 products in this recall →

Same manufacturer · Philips North America, LLC

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