Philips Telemetry Monitor 5500 Device Reset Risk Recall
Philips Telemetry Monitor 5500 (Model 867232) may unexpectedly reset to default "NEW_DEVICE" state, causing loss of device configuration and disconnection from the PIC iX central monitoring system.
The agency’s classification
FDA (Devices): Class II
Class II is a situation in which use of or exposure to a violative product may cause temporary or medically reversible adverse health consequences, or where the probability of serious adverse health consequences is remote.
This is the agency’s own classification, taken from its notice. The severity score below is our assessment, not the agency’s. How recall classes work
What this means for you
Our assessment, not the agency’s: severity 2/5 (Moderate).
Minor labeling or packaging issue, or a voluntary precautionary recall. Risk of harm is low but real — follow the manufacturer's instructions.
Our severity reasoning: This is an FDA Class II recall of a medical device. The source text does not report any actual illnesses, injuries, hospitalizations, or documented adverse events—only a potential for configuration loss and communication failure. Per the rubric, Class II recalls without reported harm typically score 2 (Moderate).
Plain-English summary
Philips North America LLC is recalling Philips Telemetry Monitor 5500 1.4 GHz devices (Model Number 867232, Software Version 4.0.0.0) due to a potential for the device to reset to a default "NEW_DEVICE" state.
When this reset occurs, the device may lose its configuration and equipment label, resulting in a failure to reconnect to the PIC iX central monitoring system. This communication loss could impact patient monitoring capabilities.
The recall affects 909 units distributed nationwide in Arizona, California, Colorado, Indiana, Massachusetts, Michigan, Minnesota, Pennsylvania, South Dakota, and Tennessee. Specific serial numbers are identified in the recall documentation.
Healthcare facilities and users with affected units should contact Philips for further guidance regarding identification of affected devices and remediation options.
The recalled product
- Product
- Philips Telemetry Monitor 5500 1.4 GHz. Model Number: 867232. Includes the following system descriptions: TELE Monitor 5500, 1.4 Ghz, ECG only, ex; Telemetry Monitor 5500 1.4 GHz FAST EX.
- Manufacturer
- Philips North America Llc
- Affected units
- 909
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Lot numbers (15)
- US001A00AW
- US001A00C9
- US001A00EW
- US001A00F0
- US001A00GM
- US001A00N4
- US001A00PB
- US001A00PZ
- US001A00R1
- US001A00UE
- US001A00VU
- US001A00Z4
- US001A013T
- US001A018A
- US001A018R.
Distribution
Related recalls
Same manufacturer · Philips North America Llc
See all →- HighPhilips Spectral CT 7500 Software Recall for Radiation Exposure Risk
FDA (Devices) · 2026-10-07
- ModeratePhilips Achieva 1.5T MRI Systems Recalled for Software Memory Issue
FDA (Devices) · 2026-09-30
- ModeratePhilips MR 7700 MRI Systems Recalled for Software Issue
FDA (Devices) · 2026-09-30
- ModeratePhilips Ingenia MRI Software Recall for Image Reconstruction Failure
FDA (Devices) · 2026-09-30
- ModeratePhilips MRI Software Recall for Image Reconstruction Failure
FDA (Devices) · 2026-09-30
Same hazard · device reset
See all →- HighSpinal Cord Stimulation Devices May Reset During Charging, Causing Transient Therapy Loss
FDA (Devices) · 2024-08-21
- HighVercise Genus Deep Brain Stimulation Device May Reset During Charging
FDA (Devices) · 2024-06-05
- SevereVITALIO DR EL Pacemakers Recalled Due to Battery-Related Device Resets
FDA (Devices) · 2021-07-21
- HighMedtronic Percepta CRT-P MRI SureScan Devices Recalled for Potential Reset
FDA (Devices) · 2018-07-18
- HighMedtronic Percepta CRT-P MRI SureScan Recall for Device Reset Risk
FDA (Devices) · 2018-07-18
Similar recalls
- HighPhilips Telemetry Transceiver Recall for Heart Rate Display Failure
FDA (Devices) · 2021-02-03
- HighTelemetry monitors recalled over a failure to reconnect between access points
FDA (Devices) · 2026-01-14
- HighPhilips IntelliVue MX40 Patient Monitor Recall for ECG Alarm Configuration Issue
FDA (Devices) · 2016-10-26
- HighPhilips IntelliVue Measurement Module X1 Recalled for ST Alarm Failure
FDA (Devices) · 2016-03-02
- HighPhilips Xper Flex Cardio Physiomonitoring System Recalled for Display Errors
FDA (Devices) · 2018-12-26
- HighIntelliVue MX500 patient monitors recalled over a potential failure to alarm
FDA (Devices) · 2025-12-10