The Recall Desk
HighCPSC·96053·Announced 1995-12-21

Moose Security Control Panels Recalled Due to Warning System Failure

Sentrol, Inc. is recalling 5,000 Moose brand security control panels because built-in warning systems may fail to sound, leaving users unaware of alarm malfunctions.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a safety-critical device (smoke detector control panel) where a failure to warn of malfunctions poses a risk of harm, but the source explicitly states that CPSC is not aware of any incidents or injuries, fitting the 'risk-of-harm products where injury has not yet been reported' criterion.

Plain-English summary

Sentrol, Inc. of Tualatin, Oregon, is recalling 5,000 Moose brand security control panels used with smoke detectors in cooperation with the U.S. Consumer Product Safety Commission (CPSC). The recall affects specific models sold between January 1994 and November 1995, including up to 4,000 model Z1200 systems, 400 model Z1250 systems, and 300 model D3000 systems. These systems were sold and installed by professional home protection firms and ranged in price from $189 to $359.

The hazard involves the built-in warning systems on certain models failing to sound when the alarms experience problems, such as malfunctioning components. When this failure occurs, consumers have no way of knowing if their control panel is working. CPSC is not aware of any incidents involving these alarms.

Consumers should check the model number and date code located on the inner connect label inside the main panel door to determine if their system is affected. Affected date codes include 0594 through 4795 for model Z1200, 3195 through 4795 for model Z1250, and 4894 through 4595 for model D3000. Consumers who suspect they own defective panels should immediately contact the company from whom they purchased the system for free repairs, or call Sentrol at (800) 547-2556.

The recalled product

Product
Moose security control panels used with smoke detectors
Manufacturer
Moose
Category
Consumer Product — Smoke Detectors/Alarms
Hazard

Distribution

Distributed nationwide across the United States.

Related recalls

Same hazard · fire

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