The Recall Desk
HighCPSC·95171·Announced 1995-09-22

IBM Recalls 9527 Series Color Monitors Due to Shock Hazard

IBM is repairing 56,000 9527 series color monitors that may pose an electrical shock hazard if not properly grounded.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (electrical shock) where injury has not yet been reported, which aligns with the High severity criteria.

Plain-English summary

IBM is announcing a program to repair 56,000 9527 series color computer monitors. The company reported that some of these monitors may have been incorrectly assembled and, if not properly grounded, may pose a shock hazard.

The involved 17-inch monitors have a 15.4-inch viewable image size and were sold directly by IBM and authorized resellers for approximately $1,000 to $3,000 since September 28, 1993. Affected model numbers include 9527-001, 9527-011, 9527-T01, 9527-T21, 9527-005, and 9527-015, which can be found inside the front pull-down panel or on the rear information label.

IBM has not received any reports of electrical shock. Owners of these monitors in the United States should call IBM at (800) 426-7378 to schedule a no-charge repair. No other IBM monitors or equipment are involved in this action.

The recalled product

Product
IBM color computer monitors
Manufacturer
IBM

Distribution

Distributed nationwide across the United States.