The Recall Desk
HighCPSC·05531·Announced 2005-01-14

HP L2035 Monitors Recalled for Electrical Shock Risk

Philips PC Peripherals is recalling HP L2035 monitors because a ground clip may be incorrectly installed, posing an electrical shock risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (electrical shock) where injury has not yet been reported, fitting the High severity criteria.

Plain-English summary

Philips PC Peripherals, of Colorado Springs, Colo., is recalling about 15,000 Hewlett-Packard (HP) L2035 Flat Panel Monitors. The recall involves monitors with serial numbers ranging from CNP352Y001 to CNP423Y1HS, which were produced from December 2003 through June 2, 2004. The model number is displayed at the bottom, center of the monitor's bezel, just above the control buttons.

The hazard exists because a ground clip inside the back plastic panel of these monitors can be incorrectly installed, posing a risk of electrical shock to consumers. Philips has received one report of a consumer receiving an electrical shock from one of these monitors, but the consumer was not injured.

The recalled monitors were sold by HP from February 2003 through October 2004 at retail for about $900. Consumers should unplug the monitor and either use a different computer to go to the recall Web site or contact the HP L2035 Recall Helpdesk for instructions on how to determine if their monitor is affected. If affected, consumers will receive instructions for getting their monitor tested and repaired or replaced at no cost.

The recalled product

Product
Hewlett-Packard (HP) L2035 Flat Panel Monitor
Affected units
15,000

Distribution

Distributed nationwide across the United States.