The Recall Desk
HighCPSC·88102·Announced 1988-11-17

Pollenex Whirlpool Hot Spa Recall for Electrocution Risk

Pollenex is offering a retrofit program for Whirlpool Hot Spas to prevent electrocution from immersion in bathtubs. No injuries have been reported.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall addresses a risk of electrocution, a high-risk hazard, but the source explicitly states that no injuries have been reported to date, fitting the criteria for a High severity score.

Plain-English summary

Pollenex and the U.S. Consumer Product Safety Commission (CPSC) announced a safety program for the Pollenex Whirlpool Hot Spa. The program is designed to protect users against electrocution that could result from immersing the spa motor in a bathtub. The product consists of a triangular-shaped motor, a plastic mat, and a flexible hose. Approximately 420,000 units were shipped since the summer of 1987.

To date, CPSC and the company know of no injuries. The company states that the product is UL listed and that immersion is unlikely given the product's strong warnings. However, to protect against electrocution if the motor is immersed, owners are urged to take specific steps.

Owners should plug the appliance into Ground Fault Circuit Interrupter (GFCI) protected outlets if available. If outlets are not GFCI protected, owners can order a plug-in GFCI from Pollenex for $5.00 plus shipping. The plug-in GFCI has a retail value of $20.00. Owners can contact the company by calling 1-800-621-0786.

The recalled product

Product
Pollenex Whirlpool Hot Spas
Manufacturer
Pollenex

Distribution

Distributed nationwide across the United States.