The Recall Desk
ModerateCPSC·25226·Announced 2025-04-17

The North Face Women's Shellista V Mid Waterproof Boots Fall Hazard

The North Face Women's Shellista V Mid Waterproof Boots are being recalled because the hook on one boot can catch the laces of the other boot, creating a fall hazard. The company has received 28 reports of the hook catching laces, including 15 reports of minor injuries.

What this means for you

Minor labeling or packaging issue, or a voluntary precautionary recall. Risk of harm is low but real — follow the manufacturer's instructions.

Our severity reasoning: Although 15 minor injuries have been reported, this is a voluntary product safety recall for a mechanical defect (lace-catching hook) that does not involve a high-risk pathogen, allergen mislabeling, or structural vehicle defect. The reported injuries are minor and the hazard is a fall risk rather than a critical health threat, placing it in the Moderate category.

Plain-English summary

The North Face, a division of VF Outdoor LLC of Denver, Colorado, is recalling Women's Shellista V Mid Waterproof Boots in sizes 5 through 11. The boots have traditional lace-up closures and The North Face logo embossed on the side and imprinted on the insole. The recalled boots were sold in white (style number NF0A8ADB3IE), gray (NF0A8ADB5IF), tan (NF0A8ADBHFQ), and black (NF0A8ADBKT0). The style number is located on the label on the tongue of the boot.

The hazard occurs because the hook of one boot can catch on the lace of the other boot, posing a fall hazard. The firm has received 28 reports of the top hook catching on the lace of the other boot, including 15 reports of minor injuries in the United States.

About 15,200 pairs were sold in the United States, with about 5,900 additional pairs sold in Canada. The boots were sold at The North Face stores, Dick's Sporting Goods, Nordstrom, REI, and other stores nationwide, as well as online at thenorthface.com and other websites from September 2024 through January 2025 for about $165.

Consumers should immediately stop using the recalled boots and contact The North Face for return instructions at 800-297-9150 (7 a.m. to 6 p.m. CT Monday through Friday), email [email protected], or visit https://www.thenorthface.com/en-us/help/product-recall. The North Face will provide a shipping label for free return and will offer a full refund in the original form of payment, a gift card, or a check if the purchase was made with cash.

The recalled product

Product
The North Face Women's Shellista V Mid Waterproof Boots
Manufacturer
The North Face, a division of VF Outdoor LLC, of Denver, Colorado
Category
Consumer Product — Footwear
Hazard
  • fall
  • lace-catching
Affected units
15,200

Distribution

Distributed nationwide across the United States.

Related recalls

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