The Recall Desk
HighCPSC·25226·Announced 2025-04-17

The North Face Women's Shellista V Mid Waterproof Boots Recalled for Fall Hazard

The North Face Women's Shellista V Mid Waterproof Boots are recalled because the hook of one boot can catch on the other boot's lace, posing a fall hazard. 28 incidents have been reported, including 15 minor injuries.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves reported minor injuries (15 cases) caused by a fall hazard. While not serious or hospitalization-level injuries, the product poses a risk of harm with confirmed injury reports, placing it in the High severity category.

Plain-English summary

The North Face Women's Shellista V Mid Waterproof Boots, sold from September 2024 through January 2025, are recalled due to a fall hazard. The boots' design allows the hook on one boot to catch on the lace of the other boot during use.

The firm has received 28 reports of this catching occurring, with 15 reports of minor injuries in the United States. The recalled boots were sold in sizes 5 through 11 in white, gray, tan, and black at The North Face stores, Dick's Sporting Goods, Nordstrom, REI, and other retailers nationwide and online for approximately $165.

Consumers should immediately stop using the recalled boots and contact The North Face for return instructions. The company will provide a shipping label for free return of the boots and offer a full refund in the original form of payment, a gift card, or a check. Consumers can reach The North Face at 800-297-9150 (7 a.m. to 6 p.m. CT, Monday through Friday), via email at [email protected], or through the product recall page on thenorthface.com.

The recalled product

Product
The North Face Women's Shellista V Mid Waterproof Boots
Manufacturer
The North Face, a division of VF Outdoor LLC, of Denver, Colorado
Category
Consumer Product — Footwear
Hazard
  • fall-hazard
  • hook-catch
Affected units
15,200

Distribution

Distributed nationwide across the United States.

Related recalls

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