The Recall Desk
Our severity:SevereCPSC·24262·Announced 2024-06-13

Southern Telecom Recalls Lomi Roll-On Waxing Kits for Fire and Shock Hazards

Southern Telecom is recalling about 19,500 Lomi Roll-On Waxing Kits because the power cord can overheat and short circuit, creating fire, burn, and electrical shock hazards. Two consumers suffered burns and one incident of property damage has been reported.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall meets the Severe criterion because it involves reported injuries: two consumers suffered burns and one incident of property damage has been documented. The hazard—fire and electrical shock from power cord overheat and short circuit—is significant and directly caused reported harm.

Plain-English summary

This recall involves the Lomi Roll-On Waxing Kit with Wax Cartridge & Wax Strips, model number LOMB2003PK. The kits include a handheld wax warmer, a wax cartridge, wax strips, a power cord, and a user's manual. The Lomi logo is printed on the front of the white and pink warmer and on the product packaging. The Lomi logo and model number appear on the bottom of the wax warmer.

The power cord can overheat and short circuit, posing fire, burn, and electrical shock hazards. The firm has received two reports of the warmer's power cord overheating and/or short-circuiting, including two consumers who suffered burns and one incident of property damage.

About 19,500 units were sold at Ross, DD's, Bealls, and Burlington stores nationwide from April 2023 through October 2023 for about $13.

Consumers should immediately stop using the recalled waxing kits and contact Southern Telecom for a full refund. Consumers will be asked to write "Recalled" with a permanent marker on the wax warmer, unplug the warmer, cut the unplugged power cord, and submit a photo to Southern Telecom. For more information, contact Southern Telecom toll-free at 888-959-0944 from 8 a.m. to 5 p.m. ET Monday through Friday, email [email protected], or visit https://southerntelecom.com/recall-2024-06-13/ or www.southerntelecom.com and click on "Recall: LOMB2003PK Roll-On Waxing Kit" at the top of the page.

The recalled product

Product
Lomi Roll-On Waxing Kits
Manufacturer
Southern Telecom Inc., of New York
Category
Consumer Product — Waxing Kit
Hazard
Affected units
19,500

Distribution

Distributed nationwide across the United States.

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