The Recall Desk
SevereCPSC·23080·Announced 2022-12-22

Samsung Top-Load Washing Machines Recalled for Fire Hazard

Samsung has recalled about 663,500 top-load washing machines because the machines can short-circuit and overheat, posing a fire hazard. A free software update is available to resolve the issue.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves reported property damage (10 incidents) and reported injuries from smoke inhalation (3 consumers), which meets the Severe criterion of significant injury/property-damage reports. Although no fatalities are reported, the combination of property damage and confirmed injuries elevates this above High.

Plain-English summary

Samsung is recalling approximately 663,500 top-load washing machines sold from June 2021 through December 2022 for between $900 and $1,500. The machines can short-circuit and overheat, posing a fire hazard. The recalled models include WA49B, WA50B, WA51A, WA52A, WA54A, and WA55A series washers sold in white, black, champagne, and ivory colors.

Samsung has received 51 reports of smoking, melting, overheating or fire involving the washers. Of these reports, 10 resulted in property damage. Three consumers have reported injuries due to smoke inhalation.

Consumers should immediately check whether their washer's software has been updated. All Wi-Fi equipped washers will automatically download the free software repair over-the-air when connected to the internet. Consumers whose washers lack Wi-Fi capability or who do not wish to connect to the internet should immediately stop using the washer and contact Samsung directly for a free dongle to download the software repair. Consumers can find instructions at https://www.samsung.com/us/support/tlw-sw-update or contact Samsung toll-free at 833-916-4555 from 8 a.m. to 12 a.m. ET daily.

The recalled product

Product
Samsung Top-Load Washing Machines
Category
Consumer Product — Appliance / Washing Machine
Hazard
  • fire
  • electrical-short-circuit
  • overheating
  • smoke-inhalation
Affected units
663,500

Distribution

Distributed nationwide across the United States.

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