The Recall Desk
HighCPSC·24261·Announced 2024-06-13

Black Diamond Neve Strap Crampons Recalled Due to Fall Hazard

Black Diamond Equipment is recalling Neve Strap Crampons and Accessory Kits because screws connecting the heel cup to the crampon can loosen, causing the heel cup to detach and creating a fall hazard. The firm has received three reports of incidents but no injuries have been reported.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This is a risk-of-harm product (fall hazard) where three incidents have been reported but no injuries have occurred. Per the rubric, this qualifies as High severity: a risk-of-harm product where injury has not yet been reported.

Plain-English summary

Black Diamond Equipment of Salt Lake City, Utah is recalling Neve Strap Crampons and Accessory Kits, including the Neve Strap Binding Accessory Kit and Neve Strap Heel Cup Screw & Nuts sold as spare parts. The products are ice climbing crampons made of aluminum plates with spikes that attach to boots.

The screws that connect the plastic heel cup to the aluminum heel unit can loosen and allow the heel cup to detach from the crampon, posing a fall hazard to the user. The firm has received three reports of incidents involving crampons becoming loose or the heel cup detaching. No injuries have been reported.

About 350 units were sold in the United States, and about 28 were sold in Canada. The affected crampons have Style No. 400073 and date codes 01-2021, 05-2022, 07-2023, 01-2024, or SS1271, located on the rubber heel strap pull-tab and underside of the toe piece. The products were sold at Black Diamond stores, REI, and other retailers nationwide, as well as online at blackdiamond.com, backcountry.com, and REI.com from January 2024 through May 2024 for about $180.

Consumers should immediately stop using the recalled crampons and contact Black Diamond Equipment for a full refund. The firm will provide a prepaid return label, and consumers will receive a refund after returning the product. Contact Black Diamond Equipment toll-free at 866-306-0865 from 10 a.m. to 4 p.m. MT Monday through Friday, email [email protected], or visit the recall page at blackdiamond.com.

The recalled product

Product
Neve Strap Crampons and Accessory Kits
Manufacturer
Black Diamond Equipment, of Salt Lake City, Utah
Category
Consumer Product — Sporting Equipment / Climbing Gear
Hazard
  • fall-hazard
  • loose-screws
  • detachment
Affected units
350

Distribution

Distributed nationwide across the United States.

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