The Recall Desk
HighCPSC·24033·Announced 2023-11-30

GE JP3030 Electric Cooktops Recalled for Burn Hazard Risk

GE Appliances is recalling about 11,000 JP3030 knob-control electric radiant cooktops because burners can remain on after being turned to the "off" position due to misaligned or fractured knob components, posing a burn hazard. No injuries have been reported.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The source text explicitly states that no injuries have been reported, making this a theoretical risk rather than an actual injury hazard. However, the defect involves a high-risk hazard (burns from uncontrolled heat), affecting about 11,000 units with 83 incident reports. Per the rubric, risk-of-harm products where injury has not yet been reported score 3 (High).

Plain-English summary

GE Appliances, a Haier Company, is recalling knob-control electric radiant cooktops, model GE JP3030, manufactured from July 2022 through September 2022. The affected units have black or white glass cooktop surfaces with four radiant burners and were sold at major home improvement and appliance stores nationwide, including Best Buy, Lowe's, and The Home Depot, from July 2022 through 2023 for between $1,110 and $1,220.

The cooktop's burners can remain on after use even after being turned to the "off" position due to misaligned burner knob stems and fractured burner knob components. GE Appliances has received 83 reports of incidents in which a burner failed to regulate temperature accurately and/or power off when the knob was turned to the "off" position. No injuries have been reported.

The affected cooktops are identified by model numbers JP3030DJ4BB, JP3030SJ4SS, or JP3030TJ4WW, with serial numbers beginning with prefixes LT, MT, RT, or ST. Consumers should immediately contact GE Appliances to arrange for free installation of a replacement burner knob assembly. Until the repair is made, consumers should turn the unit off at the circuit breaker when not in use and avoid leaving flammable materials or empty cookware on or near the cooktop. GE Appliances can be reached toll-free at 877-261-1509 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at geappliances.com/ge/recall/jp3030-cooktop-2023 or www.geappliances.com.

The recalled product

Product
Knob-control electric radiant cooktops, model GE JP3030
Manufacturer
Haier US Appliance Solutions Inc., d/b/a GE Appliances, of Louisville, Kentucky
Category
Consumer Product — Appliances
Hazard
  • burn-injury
  • temperature-control-failure
  • knob-defect
Affected units
11,000

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

UPCs (3)

  • 084691809609
  • 084691809074
  • 084691809081

Distribution

Distributed nationwide across the United States.

Related recalls

Same category