The Recall Desk
SevereCPSC·24023·Announced 2023-11-09

Twin-Star International Recalls Infrared Quartz Electric Fireplaces for Fire Hazard

Twin-Star International is recalling approximately 14,670 Style Selections 42-inch-wide Infrared Quartz Electric Fireplaces sold at Lowe's because the units can overheat and pose a fire hazard. Twenty-four reports of overheating, fire, or smoke incidents have been received, including two reports of property damage.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves property damage reports (two incidents documented) and a fire hazard affecting approximately 14,670 units with 24 reported incidents of overheating, fire, or smoke. Although no injuries have been reported, the combination of actual property damage incidents and fire risk meets the Severe criteria.

Plain-English summary

Twin-Star International Inc, of Boca Raton, Florida, is recalling approximately 14,670 Style Selections 42-inch-wide, 5,200 BTU, Black Infrared Quartz Electric Fireplaces due to a fire hazard. The recalled model is No. 42HF295FGT, manufactured before January 2023 with the following date codes: 0521, 0322, 0422, 0522, 0622, 0722, and 0822. The electric fireplaces can overheat, creating a risk of fire.

The products were sold exclusively at Lowe's stores nationwide and online at Lowes.com from September 2021 through January 2023 for approximately $200. Twin-Star and Lowe's have received 24 reports of overheating, fire, or smoke incidents associated with the recalled fireplaces. These incidents include two reports of property damage. No injuries have been reported.

Consumers should immediately stop using and unplug the recalled electric fireplace. Consumers can obtain a refund by completing the online recall registration form at www.twinstarhome.com/recall or by calling Twin-Star toll-free at 855-884-9651 from 8:30 a.m. to 5:30 p.m. ET Monday through Friday. Additional information is available at www.twinstarhome.com/recall or www.twinstarhome.com by clicking on "Product Recalls."

The recalled product

Product
Style Selections 42-inch-wide Infrared Quartz Electric Fireplaces
Manufacturer
Twin-Star International Inc, of Boca Raton, Florida
Category
Consumer Product — Heating / Electric Appliances
Hazard
  • fire-hazard
  • overheating
  • property-damage
Affected units
14,670

Distribution

Distributed nationwide across the United States.

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