The Recall Desk
HighCPSC·24018·Announced 2023-11-02

Lochinvar, A.O. Smith, and State Industries Condensing Boilers Recalled for Carbon Monoxide Risk

Lochinvar LLC recalls about 17,370 residential condensing boilers sold under three brand names due to cracking flue collectors that can allow carbon monoxide emission. Consumers should contact installers for free repair or ensure working carbon monoxide alarms are installed.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: Carbon monoxide is a high-risk hazard capable of serious injury or death. Although no injuries or deaths have been reported, the source explicitly states nine broken flue collectors have been found, establishing a concrete hazard rather than a purely theoretical risk. This falls under the High severity criterion for risk-of-harm products where injury has not yet been reported.

Plain-English summary

Lochinvar LLC, of Lebanon, Tennessee, is recalling about 17,370 residential condensing boilers sold from August 2021 through August 2023 under the Lochinvar, A.O. Smith, and State Industries brand names. These include condensing boilers, combi boilers, and packaged systems with serial numbers ranging from 125325485 through 134830284.

The boiler's flue collector can crack if exposed to a high impact event in the burner chamber, which can allow the boiler to emit carbon monoxide, posing a risk of carbon monoxide poisoning. Lochinvar has received nine reports of broken flue collectors but no reports of injury.

Consumers with the recalled boilers should immediately contact their installer or a qualified technician to schedule a free repair. The repair consists of installing a steel plate affixed to the base of the flue collector to act as a reinforcement. Consumers who continue using the boilers while awaiting repair should have working carbon monoxide alarms outside of sleeping areas and on each floor of the home.

Consumers can contact Lochinvar toll-free at 833-232-9706 from 8 a.m. to 8 p.m. ET Monday through Friday, or visit www.lochinvar.com and click on "Recall Notices" at the bottom of the page. The serial number can be checked at www.waterheaterrecall.com using the look-up feature for the flue collector recall.

The recalled product

Product
Lochinvar, A.O. Smith and State Industries brand condensing residential boilers
Manufacturer
Lochinvar LLC, of Lebanon, Tennessee
Category
Consumer Product — Residential Boiler
Hazard
  • carbon-monoxide
  • flue-collector-cracking
Affected units
17

Distribution

Distributed nationwide across the United States.

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