The Recall Desk
Our severity:SevereCPSC·23716·Announced 2022-12-15

Gyroor C3 E-Bikes Recalled for Fire and Burn Hazards

Gyroor C3 e-bikes are recalled because the battery pack can ignite, creating fire and burn hazards. Gyroor has received reports of battery packs igniting and injuries requiring medical treatment, including burns and smoke inhalation.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The source explicitly reports two injuries requiring medical treatment, including burns and smoke inhalation. This meets the Severe criterion of "significant injury reports" and does not rise to Critical because no deaths are reported.

Plain-English summary

Gyroor C3 e-bikes are being recalled due to a fire and burn hazard posed by the battery pack, which can ignite. About 3,300 units of this e-bike model are affected.

Gyroor has received two reports of battery packs igniting and two reports of injuries that required medical treatment, including burns to a consumer's foot and smoke inhalation.

The recalled e-bikes were sold online at Amazon.com, Gyroor.com, Gyroorboard.com, and Walmart.com from November 2020 through September 2022 for about $600. The C3 model is identified by a label on the seat tube; the serial number is printed on the frame below the headlights and begins with 8330. The e-bikes are black with red stripes and have the Gyroor logo printed on the downtube.

Consumers should stop using the battery packs immediately and contact Gyroor for a free replacement battery pack. Gyroor is contacting all known purchasers directly. For more information, consumers can contact Gyroor toll-free at 833-737-1294 from 8 a.m. to 12 p.m. and 1:30 p.m. to 5:30 p.m. PT Monday through Friday, by email at [email protected], or online at www.gyroor.com/recalls or www.gyroor.com and click on "Recalls" at the top of the page.

The recalled product

Product
Gyroor C3 e-bikes
Manufacturer
Shenzhen Chirrey Technology Co., Ltd., of China
Category
Consumer Product — E-Bikes
Hazard
Affected units
3,300

Distribution

Distributed nationwide across the United States.

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