The Recall Desk
HighCPSC·23169·Announced 2023-03-30

Cannondale Tesoro Neo X Speed Electric Bicycles Recalled for Fall Hazards

Cannondale is recalling about 75 Tesoro Neo X Speed electric bicycles because the hand brakes are configured to the European standard, which is reversed from the U.S. standard, creating a fall and injury hazard to riders.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This is a risk-of-harm product recall where fall and injury hazards are explicitly posed by a safety-standard violation. Although no injuries have been reported, the hazard is concrete and the product creates a direct mechanism for harm (reversed brake configuration). Per the rubric, products with risk of harm where injury has not yet been reported score at most 3 (High).

Plain-English summary

Cycling Sports Group Inc. is recalling the Cannondale Tesoro Neo X Speed electric bicycles. These e-bikes have an electric assist motor and are equipped with a horn, mirror, headlights, and brake lights. The bicycles are gray with reflective accents and were available in small, medium, large, and extra-large sizes.

The bicycles do not meet U.S. safety standards because the hand brakes are configured in accordance with the European safety standard, which is reversed from the U.S. safety standard. This configuration poses fall and injury hazards to the rider.

About 75 units were sold through authorized Cannondale dealers nationwide during September 2022 for approximately $5,500 each. No injuries have been reported.

Consumers should immediately stop using the recalled bicycles and contact Cannondale for instructions on how to receive a free repair. Cannondale is contacting all known purchasers directly. Consumers can reach Cannondale at 800-245-3872 from 9 a.m. to 6 p.m. ET Monday through Friday, email [email protected], or visit www.cannondale.com/en/safety-and-recalls or www.cannondale.com and click on "Recalls & Notices" at the bottom of the page.

The recalled product

Product
Cannondale Tesoro Neo X Speed Electric Bicycles
Manufacturer
Cycling Sports Group Inc., of Wilton, Connecticut
Hazard
  • fall-hazard
  • brake-configuration-defect
  • injury-hazard
Affected units
75

Distribution

Distributed nationwide across the United States.