The Recall Desk
CriticalCPSC·20157·Announced 2020-07-28

Triangle Tube Recalls Prestige Gas Boilers Due to Carbon Monoxide Risk

Triangle Tube is recalling about 63,000 Prestige Solo and Excellence gas boilers because a vent adapter may detach, causing carbon monoxide leaks. One death was reported.

What this means for you

Highest-severity recall. Risk of serious injury or death is documented or strongly suspected. Stop using the product now and follow the agency's instructions.

Our severity reasoning: The source text explicitly reports one death from carbon monoxide poisoning associated with the recalled boilers, which mandates a Critical severity score per the rubric.

Plain-English summary

Triangle Tube/III Co., Inc. is recalling approximately 63,000 Prestige Solo and Prestige Excellence condensing gas boilers manufactured between November 2011 and October 2019. These wall-hung boilers, manufactured by Burnsen SA of Belgium, were sold nationwide through wholesale distributors and installed by independent contractors for prices ranging from $3,400 to $9,700. The recall involves 22 specific models identified by serial number ranges listed on the boiler rating label.

The recall is issued because the vent adapter may not be securely reattached to the boiler after maintenance or repair. If the adapter separates, flue gas can escape, posing a carbon monoxide poisoning hazard. The firm has received one report of a death from carbon monoxide poisoning in 2016 associated with a repair where the adapter was not reattached, as well as two other reports of vent tube adapter separation.

Consumers with recalled boilers should immediately contact Triangle Tube to schedule a free repair. While awaiting repair, consumers should ensure working carbon monoxide alarms are installed on each level of their homes and outside sleeping areas. Triangle Tube will ship a carbon monoxide alarm free of charge to consumers who do not have one. Consumers can contact Triangle Tube toll-free at 877-574-5036 or visit www.triangletube.com for more information.

The recalled product

Product
Prestige Solo & Prestige Excellence condensing gas boilers
Manufacturer
Burnsen SA, of Belgium
Category
Consumer Product — Gas Boilers
Hazard
Affected units
63,000

Distribution

Distributed nationwide across the United States.

Related recalls

Same manufacturer · Burnsen SA, of Belgium

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Same hazard · carbon monoxide

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