The Recall Desk
SevereCPSC·25325·Announced 2025-06-05

HTP residential gas boilers recalled due to fire and carbon monoxide hazard

HTP-brand ELU Elite Ultra residential gas boilers are being recalled because the boiler door can fail to seal properly, allowing flames and gases to escape, posing fire and carbon monoxide poisoning hazards that can result in death or serious injury.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves risk of serious injury or death from fire and carbon monoxide poisoning, which qualifies as a significant risk-of-harm product under the Severe category, even though no illnesses or injuries have been reported yet.

Plain-English summary

This recall involves HTP-brand ELU Elite Ultra residential wall-mounted gas boilers with model numbers ELU-150WBN and ELU-199WBN. The boilers are black in color and measure about 20 inches wide and 34 inches high. The boiler door can fail to seal properly due to incorrect burner door studs, allowing flames and gases to escape, posing fire and carbon monoxide poisoning hazards that can result in death or serious injury.

About 96 units were sold in the United States (9 additional units were sold in Canada) through independent heating and plumbing contractors and wholesale distributors nationwide from October 2024 through February 2025, for between $3,400 and $4,100. The boilers were manufactured by NTI Boilers Inc. of Canada and imported by Ariston USA LLC of Providence, Rhode Island.

Consumers should immediately stop using the recalled boilers and contact HTP to arrange to have a certified technician install the repair at no cost. The serial number, model number and product name are located on the rating plate on the left-hand side of the boiler. Consumers who must continue using the boiler while awaiting repair should have working smoke and carbon monoxide alarms in their homes. No injuries have been reported.

For more information, consumers can contact HTP toll-free at 800-323-9651 from 7 a.m. to 8 p.m. ET Monday through Friday, email [email protected], or visit https://htproducts.com/safety-notice.html or www.htproducts.com and click on "Urgent Recall" at the top of the page.

The recalled product

Product
HTP residential gas boilers
Manufacturer
NTI Boilers Inc., of Canada
Category
Consumer Product — Heating Equipment
Hazard
  • fire
  • carbon-monoxide-poisoning
Affected units
96

Distribution

Distributed nationwide across the United States.

Related recalls

Same category