The Recall Desk
Our severity:HighCPSC·19188·Announced 2019-08-27

Happy Plugs Recalls Wireless Headphones Due to Burn Hazard

Happy Plugs is recalling Bluetooth Wireless II headphones because the included micro-USB charging cable can cause overheating and burns. No injuries have been reported.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (burn hazard) where injury has not yet been reported, which aligns with the 'High' severity criteria in the rubric.

Plain-English summary

Happy Plugs Inc. is recalling approximately 6,900 units of Happy Plugs Bluetooth Wireless II Headphones sold in the United States. The recall involves the headphones sold with an external micro-USB charging cable. The micro-USB charging cable packaged with these headphones can cause the headphones to overheat, posing a burn hazard to consumers.

The firm has received one report of the headphones overheating while plugged into their micro-USB charging cables. No injuries have been reported. The affected headphones were sold at Macy's stores nationwide and online at happyplugs.com from January 2019 through May 2019 for between $10 and $40. The headphones are available in several colors, including Black Gold, Black, White, Pink Gold, Matte Gold, Space Gray, White Marble, Botanica Exotica, Pink Marble, and Leopard.

Consumers should immediately stop using the recalled headphones and charging cable. They should return them to their place of purchase or contact Happy Plugs to receive free replacement headphones and a charging cable. Consumers can contact Happy Plugs at 800-419-2988 from 9 a.m. to 5 p.m. PT Monday through Friday, email [email protected] with “Recall” in the subject line, or visit the company's website for support.

The recalled product

Product
Happy Plugs Bluetooth Wireless II Headphones
Manufacturer
Happy Plugs Inc., of New York
Category
Consumer Product — Electronics
Hazard
Affected units
6,900

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

UPCs (10)

  • 811613031059
  • 811613031066
  • 811613031073
  • 811613031080
  • 811613031097
  • 811613031103
  • 811613031110
  • 811613031127
  • 811613032056
  • 811613032063

Distribution

Distributed nationwide across the United States.

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