Apple Recalls Beats Pill XL Speakers Due to Fire Hazard
Apple is recalling Beats Pill XL speakers because the battery can overheat, posing a fire hazard. Consumers should stop using the product and contact Apple for a credit.
What this means for you
Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.
Our severity reasoning: The recall involves a fire hazard with reported injuries (burn) and property damage (desk), which aligns with the 'Severe' criteria for significant injury or property-damage reports.
Plain-English summary
Apple Inc. is recalling Beats Pill XL portable wireless speakers because the battery can overheat, posing a fire hazard. The recalled products are plastic, capsule-shaped speakers about 4 inches tall by 13 inches wide by 4 inches deep with a plastic mesh grille on the front and a built-in carrying handle to the rear. The speakers come in five colors: black, white, pink, metallic sky, and titanium.
Apple has received eight reports of incidents of the speakers overheating, including one with a burn to a consumer's finger and one with damage to a consumer's desk. About 222,000 units were sold in the U.S. and about 11,000 in Canada. The speakers were sold at Apple Retail Stores and major retail stores nationwide and online at Apple.com and Beatsbydre.com from January 2014 through June 2015 for about $300.
Consumers should immediately stop using the recalled product and contact Apple for a $325 Apple Store credit or electronic payment. Apple will provide a postage paid box for consumers to send their Pill XL speaker to Apple. Consumers can contact Apple Support toll-free at (800) 275-2273 or visit www.apple.com/support/beats-pillxl-recall for more information.
The recalled product
- Product
- Beats Pill XL speaker
- Manufacturer
- Beats Electronics LLC, of Culver City, Calif.
- Category
- Consumer Product — Electronics
- Affected units
- 222,000
Distribution
Distributed nationwide across the United States.
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