The Recall Desk
HighCPSC·18764·Announced 2018-08-30

StairMaster Stepmill Machines Recalled Due to Unexpected Acceleration Fall Hazard

Core Health & Fitness is recalling StairMaster 8G Gauntlet Stepmill machines because the steps can accelerate rapidly without user input, posing a fall hazard.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (fall hazard) where injury has been reported (12 minor injuries), but no serious injuries or deaths are noted, fitting the High severity criteria.

Plain-English summary

Core Health & Fitness is recalling approximately 3,500 StairMaster branded 8G Gauntlet Stepmill machines with model numbers 9-5250 and 9-5270. The recalled machines were sold in red, black, and red/yellow and consist of a revolving staircase and a backlit LCD console. The model number is printed on the base of the unit, and the date code is located at digits 8-11 of the serial number. The date code range for SKU 9-5250 is from 1734 to 1823, and for SKU 9-5270 is from 1813 to 1816.

The recall is due to a fall hazard where the steps can accelerate rapidly without input from the user. The firm has received reports of 52 incidents of steps accelerating unexpectedly, resulting in 12 minor injuries.

The recalled machines were sold by Core Health & Fitness distributors nationwide from October 2017 through June 2018 for between $7,500 and $9,950. Consumers should immediately stop using the recalled exercise machines and contact Core Health & Fitness for a free repair. The firm is contacting all known purchasers directly.

The recalled product

Product
StairMaster® branded 8G Gauntlet Stepmill machines
Affected units
3,500

Distribution

Distributed nationwide across the United States.