The Recall Desk
SevereCPSC·18096·Announced 2018-02-08

Fujitsu Recalls Notebook Computer Battery Packs Due to Fire and Burn Hazards

Fujitsu is recalling specific lithium-ion battery packs for notebook computers and workstations because they can overheat, posing fire and burn risks.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a fire hazard with one reported incident of a battery fire, which aligns with the rubric criteria for 'Severe' severity involving significant injury or property damage reports.

Plain-English summary

Fujitsu Limited is recalling Panasonic lithium-ion battery packs used in specific Fujitsu notebook computers and workstations. The affected models include CELSIUS H720, LIFEBOOK E752, E733, E743, E753, P702, P772, S710, S752, S762, T732, T734, and T902. The recall involves battery pack product numbers CP556150-03, CP579060-01, and CP629458-03. Approximately 5,800 units were sold in the U.S. and 606 in Canada between July 2012 and December 2017.

The lithium-ion battery packs can overheat, which poses burn and fire hazards to consumers. Fujitsu has received one report of a battery fire in Canada.

Consumers should immediately stop using the recalled battery packs, power off the laptop, and remove the battery. They should follow instructions to obtain a free replacement battery pack. Until a replacement is received, consumers should use the laptop by plugging in AC power only. Consumers can contact Fujitsu at 800-835-4878 or visit the Fujitsu website for more information.

The recalled product

Product
Battery packs used in Fujitsu notebook computers and workstations.
Affected units
5,800

Distribution

Distributed nationwide across the United States.