The Recall Desk
HighCPSC·17150·Announced 2017-05-11

Carrier and Bryant Heat Pumps Recalled for Fire Hazard

Carrier and Bryant are recalling about 23,300 heat pumps because capacitors can fail, causing the units to overheat and pose a fire hazard.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (fire hazard) where injury has not yet been reported, meeting the criteria for a High severity score.

Plain-English summary

Carrier Corporation is recalling approximately 23,300 Carrier Greenspeed and Bryant Evolution Extreme heat pump units in the United States, with an additional 2,000 units sold in Canada. The affected units are 2, 3, 4, and 5-ton models used for heating and cooling homes. Specific model numbers include Carrier 25VNA024, 25VNA036, 25VNA048, and 25VNA060, and Bryant 280ANV024, 280ANV036, 280ANV048, and 280ANV060. These units were sold at Sears stores and HVAC dealers nationwide between June 2011 and August 2016 for prices ranging from $12,000 to $18,000.

The recall is due to a fire hazard. The capacitors in the fuse boards of these heat pumps can stop working, which causes the unit to overheat. Carrier has received 41 reports of the heat pumps overheating, but no injuries, fires, or property damage have been reported.

Consumers should contact Carrier or Bryant for instructions on receiving a free replacement fuse board installed by authorized technicians. Carrier can be reached toll-free at 844-468-4301 from 8 a.m. to 5 p.m. ET, Monday through Friday, or online at www.carrier.com or www.bryant.com by clicking on "Product Safety Recall."

The recalled product

Product
Carrier Greenspeed™ and Bryant Evolution Extreme™ Heat Pumps
Manufacturer
Carrier Corporation, of Jupiter, Fla.
Category
Consumer Product — HVAC Equipment
Hazard
Affected units
23,300

Distribution

Distributed nationwide across the United States.

Related recalls

Same manufacturer · Carrier Corporation, of Jupiter, Fla.

See all →

Same hazard · fire

See all →