The Recall Desk
HighCPSC·17130·Announced 2017-04-12

Customatic Recalls Adjustable Beds Due to Electric Shock Hazard

Customatic Beds is recalling about 50,000 adjustable bed bases because side-mounted AC outlets may be incorrectly wired, posing an electric shock hazard.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (electric shock) where injury has not yet been reported, which aligns with the 'High' severity criteria in the rubric.

Plain-English summary

Customatic Beds of Natick, Mass., is recalling approximately 50,000 adjustable bed bases due to an electric shock hazard. The recalled products are power foundations for adjustable beds that include side-mounted AC outlets and handheld remote controls for adjusting the head and foot of the mattress. The bases were sold in all bed sizes.

The hazard exists because the side-mounted AC outlets can be incorrectly wired, which poses an electric shock risk to consumers. The company has not reported any injuries or illnesses associated with the recalled products.

The recalled bed bases were sold at Sleepy's and other mattress stores nationwide from June 2012 through January 2017 for approximately $1,500. Consumers should immediately stop using the AC plug on the side of the bed and contact Customatic Beds to arrange for a free inspection and repair. Model numbers are listed on the metal frame near the foot of the bed.

The recalled product

Product
Adjustable beds
Affected units
50,000

Distribution

Distributed nationwide across the United States.