Hype Wireless Recalls Self-Balancing Scooters Due to Fire Hazard
Hype Wireless is recalling about 25,000 Roam brand self-balancing scooters because their lithium-ion batteries can overheat, posing a risk of smoking, fire, or explosion.
What this means for you
Our assessment, not the agency’s: severity 3/5 (High).
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: The recall involves a risk-of-harm product (fire/explosion) where injury has not yet been reported, which aligns with the High severity criteria.
Plain-English summary
Hype Wireless Ltd is recalling approximately 25,000 Roam brand self-balancing scooters, commonly known as hoverboards. The recalled products were sold in black, red, and blue, and feature the word "Roam" printed on a sticker attached to the undercarriage. These scooters were sold at Bed Bath and Beyond, Sports Chalet, VMZ Enterprises LLC, and Trans World Entertainment stores nationwide and online from November 2015 through January 2016 for about $500.
The recall is due to a fire hazard. The lithium-ion battery packs in the scooters can overheat, which poses a risk of the products smoking, catching fire, and/or exploding. Hype Wireless has received one report of a self-balancing scooter overheating and smoking. There have been no reports of injuries or property damage.
Consumers should immediately stop using these recalled products. They should contact Hype Wireless toll-free at 866-449-7186 from 9:30 a.m. to 6:30 p.m. ET Monday through Friday, or visit www.hyperoam.com and click on Recall to exchange their hoverboard for a free UL-compliant replacement.
The recalled product
- Product
- Self-balancing scooters/hoverboards
- Manufacturer
- Hype Wireless Ltd, of Edison, N.J.
- Hazard
- Affected units
- 25,000
Distribution
Distributed nationwide across the United States.
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- High
- Severe
- Severe
- High