The Recall Desk
HighCPSC·16157·Announced 2016-05-11

TwinGo Recalls Baby Carriers Due to Waist Buckle Breakage Hazard

TwinGo is recalling about 4,000 baby carriers because the waist buckle can break, posing a fall hazard to children. No injuries have been reported.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (fall hazard) where injury has not yet been reported, which aligns with the 'High' severity criteria in the rubric.

Plain-English summary

TwinGo LLC is recalling approximately 4,000 TwinGo Original Carriers sold in the United States, with an additional 160 units sold in Canada. The infant carriers are designed to hold one or two babies against the caregiver's body at the waist. The affected units were sold in black fabric with blue or orange interiors from December 2014 through May 2016 at boutique stores nationwide, Amazon.com, and TwinGoCarrier.com for approximately $215. The recall includes specific batch numbers: 23014024003, 01515026003, and 21615019001.

The recall is being issued because the waist buckle on the carrier can break, which poses a fall hazard to children in the carrier. TwinGo has received 13 reports of buckles breaking worldwide, including 10 in the U.S., one in Canada, and two in the UK. The company has not reported any injuries associated with these incidents.

Consumers should immediately stop using the infant carrier and contact TwinGo for a free repair kit. A free replacement buckle will be provided with instructions, and a repair video is available at twingocarrier.com/pages/repairkit. Consumers can reach TwinGo toll-free at 888-288-9342 from 9am-5pm EST Monday-Friday, via email at [email protected], or online at www.TwinGoCarrier.com.

The recalled product

Product
Baby carriers
Affected units
4,000

Distribution

Distributed nationwide across the United States.