The Recall Desk
HighCPSC·14726·Announced 2014-03-27

Excel Industries Recalls BigDog and Hustler Riding Mowers for Seat Switch Defect

Excel Industries is recalling about 3,700 BigDog and Hustler riding mowers because the seat switch may fail to detect when the rider leaves, posing a risk of injury.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (riding mower) where the seat switch failure could lead to injury, but the source text explicitly states that no injuries have been reported, fitting the criteria for a High severity score.

Plain-English summary

Excel Industries, Inc. is recalling approximately 3,700 BigDog and Hustler brand riding mowers. The recall involves specific models including the BigDog R Diablo, Hustler FastTrak, FastTrakSD, and RaptorSD. These mowers were sold nationwide through BigDog and Hustler dealers from August 2013 to January 2014 for approximately $4,600 to $8,050.

The hazard exists because the seat switch can fail to detect that the rider has left the seat. This failure allows the mower to continue operating, which poses a risk of injury. The company has not reported any injuries associated with this defect.

Consumers should stop using the affected mowers immediately. They should contact their dealer to schedule an appointment to receive a free seat repair. For more information, consumers can contact Excel Industries, Inc. at (316) 327-1345 between 8 a.m. and 5 p.m. CT Monday through Friday, or visit www.bigdogmowers.com and www.hustlerturf.com and click Product Recall at the bottom of the home page.

The recalled product

Product
Hustler and BigDog riding mowers
Manufacturer
Excel Industries, Inc., Hesston, Kan.
Category
Consumer Product — Lawn and Garden Equipment
Hazard
Affected units
3,700

Distribution

Distributed nationwide across the United States.

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