The Recall Desk
Our severity:HighCPSC·19748·Announced 2019-05-30

Excel Industries Recalls Zero-Turn Mowers Due to Fire Hazard

Excel Industries is recalling about 5,400 zero-turn mowers because a wire tie could damage the fuel line, posing a fire hazard. No injuries have been reported.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a fire hazard, which is a risk-of-harm product defect. Per the rubric, risk-of-harm products where injury has not yet been reported are classified as High (Score 3).

Plain-English summary

Excel Industries Inc. is recalling approximately 5,400 zero-turn lawn mowers sold under the Hustler FasTrak, Hustler FasTrak SDX, BigDog Stout, and BigDog Stout MP brand names. The recall involves mowers with serial numbers between 18058001 and 19028225. These mowers were sold at authorized BigDog or Hustler dealers nationwide from June 2018 through March 2019 for between $6,800 and $9,400.

The recall is due to a fire hazard. A wire tie located underneath the seat could damage the fuel line. No injuries or fires have been reported in connection with this defect.

Consumers should immediately stop using the recalled mowers and contact a BigDog or Hustler authorized dealer to schedule a free repair. Excel is also contacting all known purchasers directly. For more information, consumers can call Excel toll-free at 844-594-2448 from 8 a.m. to 5 p.m. CT Monday through Friday, or visit www.hustlerturf.com or www.bigdogmowers.com and click on “Product Recall Info.”

The recalled product

Product
Zero turn lawn mowers
Manufacturer
Excel Industries Inc., of Hesston, Kans.
Category
Consumer Product — Lawn Mowers
Hazard
Affected units
5,400

Distribution

Distributed nationwide across the United States.

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