Canon Recalls PowerShot SX50 HS Cameras for Chemical Irritation Risk
Canon is recalling about 14,000 PowerShot SX50 HS digital cameras because a chemical in the viewfinder rubber can cause skin or eye irritation. Consumers should stop using the cameras and contact Canon for a free repair.
What this means for you
Minor labeling or packaging issue, or a voluntary precautionary recall. Risk of harm is low but real — follow the manufacturer's instructions.
Our severity reasoning: The recall involves a chemical causing skin or eye irritation with minor reported symptoms (itching, redness, pain) but no serious injuries or fatalities, fitting the criteria for moderate severity.
Plain-English summary
Canon U.S.A. Inc. is recalling approximately 14,000 PowerShot SX50 HS digital cameras sold in the United States. The recall is due to a chemical used in the rubber part of the viewfinders, which can cause skin or eye irritation or an allergic reaction to the user. Canon has received one report of itching and two reports of eye redness and pain.
The affected cameras are black compact digital cameras with "PowerShot SX50 HS" printed on the top. Affected units have serial numbers beginning with "69", "70", or "71" and have "1" as the sixth digit of the serial number. The serial number is located on the side or bottom of the camera housing. The cameras were sold from October 2013 through January 2014 for about $430 at camera and mass merchandise retailers nationwide, including OfficeMax, Sam's Club, Staples, Target, and Walmart, as well as on websites such as Amazon.com, Best Buy.com, and BHPhotoVideo.com.
Consumers should immediately stop using the recalled cameras and contact Canon to arrange a free repair. Canon Customer Support Center can be reached toll-free at (855) 226-3277 between 10 a.m. and 10 p.m. ET Monday through Friday, or online at www.usa.canon.com by clicking on "Recalled for Repair" for more information.
The recalled product
- Product
- Canon PowerShot SX50 HS Digital Cameras
- Manufacturer
- Miyazaki Daishin Canon Inc., of Miyazaki, Japan
- Affected units
- 14,000
Distribution
Distributed nationwide across the United States.
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