The Recall Desk
SevereCPSC·13287·Announced 2013-09-17

Waterlogic Recalls Chiller-Based Water Dispensers Due to Fire Hazard

Waterlogic is recalling about 48,000 chiller-based water dispensers because the hot water tank can stop functioning and cause the machine to overheat, posing a fire hazard.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a fire hazard with 16 reported incidents of fire and smoke, which meets the rubric criteria for 'Severe' (significant injury/property-damage reports or high-risk fire hazards).

Plain-English summary

Waterlogic Manufacturing China is recalling approximately 48,000 chiller-based water filtration systems sold under the brand names AquaMark, Coolersmart, Culligan, Innowave, Waterlogic, and Xstream Water. The recall is due to a defect where the hot water tank can stop functioning, causing the machine to overheat and posing a fire hazard.

The affected units were sold to dealers and leased to consumers nationwide from January 2005 to December 2008 for approximately $500 to $1,500. Waterlogic has received 16 reports of fire and smoke within the water dispensers, but no injuries or property damage have been reported. The units come in three sizes (18, 40, and 48 inches high) and in white, black, or stainless steel.

Waterlogic is contacting its distributors to provide a list of affected units and technical instructions for repair. Consumers who have not been contacted by their distributor for a free repair should contact Waterlogic directly.

The recalled product

Product
Chiller-based water dispensers
Manufacturer
Waterlogic Manufacturing China
Category
Consumer Product — Water Dispensers
Hazard
Affected units
48,000

Distribution

Distributed nationwide across the United States.

Related recalls

Same hazard · fire

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