The Recall Desk
Our severity:SevereCPSC·15026·Announced 2014-11-13

Daesung Tankless Gas Water Heaters Recalled for Fire Hazard

Daesung Celtic Enersys is recalling Coaire and Quietside tankless gas water heaters because they can overheat and cause fires or property damage.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a fire hazard with reported property damage and wall burns, which aligns with the rubric criterion for 'significant injury/property-damage reports' under the Severe category.

Plain-English summary

Daesung Celtic Enersys Co. Ltd. is recalling all models of single- and dual-purpose Coaire and Quietside brand tankless gas water heaters. The recalled units heat either 4 or 7.2 gallons of water per minute, are white, and feature the words "S-Line Condensing" on the top front and brand names "Coaire" or "Quietside" on the bottom front. Approximately 29,000 units were sold in the United States and 2,200 in Canada between July 2008 and August 2014 for between $500 and $2,000. The heaters were distributed exclusively by Challenger Supply Holdings Inc. and sold through independent dealers nationwide and on various websites, including Amazon.com.

The recall is being issued because the water heaters can overheat, posing a fire hazard. Daesung has received 40 reports of the units overheating. These reports include four instances involving burns on the wall where the heater was mounted and two instances involving fires and property damage. No personal injuries have been reported.

Consumers should immediately stop using the recalled water heaters. To arrange for a free repair, consumers should contact Challenger Supply Holdings at (800) 729-6118 between 7 a.m. and 6 p.m. CT Monday through Friday, or visit www.challengersupply.com and click on "Product Recall" for more information.

The recalled product

Product
Tankless gas water heaters
Manufacturer
Daesung Celtic Enersys Co. Ltd., of Chungbuk, Korea
Category
Consumer Product — Water Heaters
Hazard
Affected units
29,000

Distribution

Distributed nationwide across the United States.

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