The Recall Desk
HighCPSC·13158·Announced 2013-03-28

Definitive Technology Recalls SuperCube 2000 Subwoofers Due to Shock Risk

Definitive Technology is recalling SuperCube 2000 subwoofers because an internal failure in the level input jack creates a shock hazard. Two consumers reported being shocked.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (electric shock) where injury has been reported (two shock incidents), fitting the 'High' severity criteria for products where injury has not yet been reported as severe or fatal, but actual harm occurred.

Plain-English summary

Definitive Technology is recalling approximately 900 SuperCube 2000 powered subwoofers. The recall involves units with "0912HB" as part of the serial number printed on the back. The subwoofers measure 11 inches tall by 11 inches wide by 11 inches deep and feature a black cloth grille with a glossy black top cap.

The recall is due to a risk of electric shock. An internal failure with the subwoofer's level input jack (RCA jack) results in a shock hazard to consumers. The company has received two reports of consumers who were shocked while handling the unit.

The affected subwoofers were sold at electronics stores nationwide and online at BestBuy.com and Amazon.com between November 2012 and January 2013 for about $600. Consumers should immediately stop using the subwoofer and contact Definitive Technology at (800) 228-7148 or online at www.definitivetechnology.com for a replacement.

The recalled product

Product
SuperCube 2000 Powered Subwoofers
Manufacturer
DEI Sales Inc., dba Definitive Technology, of Vista, Calif.
Category
Consumer Product — Audio/Video Systems & Accessories
Hazard
Affected units
900

Distribution

Distributed nationwide across the United States.

Related recalls

Same hazard · electric shock

See all →