The Recall Desk
HighCPSC·11321·Announced 2011-09-08

Pottery Barn Kids Recalls Three Soft Dolls Due to Strangulation Hazard

Pottery Barn Kids is recalling Chloe, Sophie, and Audrey soft dolls because hair loops or headbands can fit around a child's neck, posing a strangulation risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a strangulation hazard, which is a risk-of-harm product where injury has not yet been reported, fitting the criteria for a High severity score.

Plain-English summary

Pottery Barn Kids, a division of Williams-Sonoma Inc., is recalling approximately 81,000 Chloe, Sophie, and Audrey soft dolls sold in the United States and 1,300 in Canada. The dolls, which measure about 17 inches high and feature yarn hair, were sold in Pottery Barn Kids stores, online, and via catalogs from July 2006 to April 2011 for about $40 each.

The recall is due to a strangulation hazard. The hair on the Chloe and Sophie dolls may contain loops large enough to fit around a child's head and neck. Additionally, the headband on the Audrey doll can form a similar loop if loosened. The company has received five reports of dolls with looped hair, including one instance where a loop of Chloe's hair was found around the neck of a 21-month-old child; the child was not injured.

Consumers should immediately take the dolls away from children. To eliminate the hazard, consumers should cut the looped hair on the Chloe and Sophie dolls and remove the headband from the Audrey doll. Consumers may also contact Pottery Barn Kids for instructions on returning the dolls for a merchandise credit.

The recalled product

Product
Chloe, Sophie and Audrey soft dolls
Manufacturer
Pottery Barn Kids, a division of Williams-Sonoma Inc., of San Francisco, Calif.
Category
Consumer Product — Toys
Hazard
Affected units
81,000

Distribution

Distributed nationwide across the United States.

Related recalls

Same manufacturer · Pottery Barn Kids, a division of Williams-Sonoma Inc., of San Francisco, Calif.

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Same hazard · strangulation

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