The Recall Desk
HighCPSC·11149·Announced 2011-03-01

Lennox Hearth Products Recalls Natural Gas Log Set Burner Assemblies

Lennox Hearth Products is recalling Shadowdance natural gas log set burner assemblies due to a risk of carbon monoxide poisoning from gas leaks.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk of carbon monoxide poisoning, a high-risk hazard, but the source text explicitly states that no injuries have been reported, which caps the severity at High (3) per the rubric.

Plain-English summary

Lennox Hearth Products LLC is recalling approximately 3,200 Shadowdance natural gas log set burner assemblies. The recall involves gas burners sold with the assemblies under model numbers LSVFSD-18, LSVFSD-24, and LSVFSD-30, as well as replacement gas burners sold separately under model number LSVFSD-NG. Affected burners have serial numbers beginning with 6407, 6408, 6409, and 6410A through 6410G, which are printed on a metal identification plate attached to the burner.

The recall is being issued because a crack can develop at the gas valve connection, allowing natural gas to leak while the burner is in use. This leak poses a risk of carbon monoxide poisoning. Lennox has received 20 reports of cracks at the gas valve connection, but no injuries have been reported.

The affected products were sold at fireplace and HVAC retailers and installers nationwide from August 2007 through December 2010 for between $700 and $850. Consumers should immediately stop using the recalled burner assemblies. They can contact Lennox Hearth Products at (800) 299-0027 between 8 a.m. and 4 p.m. CT Monday through Friday, or visit the company's website at http://www.lennox.com to arrange for a free replacement of the burner.

The recalled product

Product
Lennox Shadowdance Natural Gas Log Set Burner Assemblies
Affected units
3,200

Distribution

Distributed nationwide across the United States.