The Recall Desk
Our severity:HighCPSC·09763·Announced 2009-08-05

Global Plastics Recalls Bay West & Hillyard Paper Towel Dispensers Due to Fire Hazard

Global Plastics is recalling Bay West & Hillyard Hybrid Wave N Cut paper towel dispensers because the electric board can overheat, posing a fire hazard.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a fire hazard where overheating incidents have occurred, but no injuries or deaths have been reported, fitting the criteria for a risk-of-harm product where injury has not yet been reported.

Plain-English summary

Global Plastics Ltd. is recalling approximately 14,000 Bay West & Hillyard Hybrid Wave N Cut paper towel dispensers. The recalled products can operate in either a mechanical or electronic mode. The recall is due to a fire hazard caused by the dispenser's electric board overheating.

The firm has received two reports of the dispensers overheating, but no injuries have been reported. The products were sold directly to commercial customers by Bay West & Hillyard from February 2009 through May 2009.

Consumers should immediately stop using the product and remove the batteries, which will allow the dispenser to operate in mechanical mode. Consumers should contact Global Plastics for instructions on how to receive a replacement dispenser. Global Plastics is also directly contacting its customers.

The recalled product

Product
Bay West & Hillyard Hybrid Wave N Cut Paper Towel Dispensers
Manufacturer
Global Plastics Ltd., of City of Industry, Calif.
Category
Consumer Product — Paper Towel Dispensers
Hazard
Affected units
14,000

Distribution

Distributed nationwide across the United States.

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