The Recall Desk
HighCPSC·08199·Announced 2008-02-21

Rinnai Recalls Wall Furnaces Due to Carbon Monoxide Leak Risk

Rinnai is recalling about 52,000 Direct-Vent Wall Furnaces because a gasket can fail, allowing carbon monoxide to leak into the home.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (carbon monoxide leak) where injury has not yet been reported, fitting the criteria for a High severity score.

Plain-English summary

Rinnai America Corp. is recalling approximately 52,000 Direct-Vent Wall Furnaces, Models RHFE 431 and RHFE 556. These units are fueled by natural gas or LP gas (propane) and were manufactured between February 2000 and December 2007. The specific model numbers included in the recall are RHFE-431 FAIII-N, FAIII-P, WTA-N, WTA-P, WTA-72B-N, WTA-76B-N, and RHFE-556 FAIII-N, FAIII-P, WTA-N, and WTA-P. The model number is printed on the top of the rating plate located on the right side of the unit, while the manufacturing date code is the first four digits of the serial number (YY MM) at the bottom of the plate.

The recall is due to a defect where a gasket in the unit can fail, posing a risk of poisonous carbon monoxide gas leaking into the home. Rinnai has received 11 reports of carbon monoxide leaking from the furnace, but no injuries have been reported.

The furnaces were sold through wholesale distributors nationwide to contractors and dealers from February 2000 through December 2007 for between $1,600 and $1,900. Consumers should stop using the furnace immediately and contact Rinnai toll-free at (866) 746-8344 or visit www.wallfurnacerecall.com to arrange for the installation of a free repair kit.

The recalled product

Product
Direct-Vent Wall Furnaces, Models RHFE 431 and RHFE 556
Affected units
52,000

Distribution

Distributed nationwide across the United States.