The Recall Desk
Our severity:SevereCPSC·07133·Announced 2007-03-20

Casio Recalls Electronic Keyboards Due to Fire Hazard

Casio is recalling about 12,000 CTK-710 electronic keyboards because they can overheat and cause fires. Consumers should stop using the units and contact Casio for a free repair.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a fire hazard with two reported fire incidents and two reports of property damage, which meets the rubric criteria for 'Severe' (significant injury/property-damage reports).

Plain-English summary

Casio Computer Co. Ltd. is recalling approximately 12,000 Casio CTK-710 61-key electronic musical keyboards. The recall is due to a fire hazard, as the keyboards can overheat during use. The affected units have serial numbers ranging from 7030001 through 7040400 and 7041901 through 7043500. The brand and model information are located on the front of the unit above the keyboard, while the serial number is found inside the battery compartment on the underside of the unit.

Casio has received five reports of keyboards overheating, including two incidents that resulted in fire. There have been two reports of property damage in addition to the damage to the units themselves. No personal injuries have been reported.

The recalled keyboards were sold at Wal-Mart, Best Buy, and music instrument stores nationwide, as well as in catalogs, on Casio's website, and on other websites between May 2006 and February 2007. The units were sold for between $70 and $150. Consumers should stop using the keyboard immediately, unplug it, and remove the batteries. Consumers should contact Casio at (973) 361-5400 Ext. 1352 between 9 a.m. and 8 p.m. ET seven days a week, or visit www.casio.com for a free repair.

The recalled product

Product
Electronic Musical Keyboards
Manufacturer
Casio Computer Co. Ltd., of Tokyo, Japan
Category
Consumer Product — Musical Instruments
Hazard
Affected units
12,000

Distribution

Distributed nationwide across the United States.

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