The Recall Desk
HighCPSC·04562·Announced 2004-07-06

Euroflex Monster 55 Steam Cleaners Recalled for Burn Hazard

Euroflex Americas Inc. and QVC are recalling about 22,000 Multi-surface Steam Cleaners because missing O-rings allow hot steam to escape, posing a burn risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (burn hazard) where injury has not yet been reported (no medical treatment required), fitting the High severity criteria.

Plain-English summary

Euroflex Americas Inc. and QVC are recalling approximately 22,000 Euroflex Monster 55 Multi-surface Steam Cleaners. The recalled units feature a red body with black cords and attachments, and the word "monster" is written on the side. These products were sold via QVC television nationwide from February 2004 to March 2004 for $69.

The recall is due to a defect where some attachments are missing an "O" ring in the handle. This omission allows hot steam and water to escape, creating a burn hazard for consumers. The company has received 22 complaints regarding steam escaping, which could burn the user holding the cleaner. None of the reported incidents required medical treatment.

Consumers should stop using the product immediately. QVC is providing repair kits to consumers. To obtain a repair kit, consumers can call QVC Customer Service toll-free at (800) 367-9444 between 8 a.m. and 12 a.m. ET, seven days per week. Alternatively, consumers may call Euroflex toll-free at (888) 896-8786, Monday through Friday, from 8 a.m. to 12 a.m.

The recalled product

Product
Multi-surface Steam Cleaner with Attachments
Manufacturer
Euroflex Americas Inc., of New York, N.Y.
Category
Consumer Product — Home Appliances
Hazard
Affected units
22,000

Distribution

Distributed nationwide across the United States.

Related recalls

Same hazard · burn injury

See all →