The Recall Desk
SevereCPSC·04193·Announced 2004-08-05

Rival Crock-Pot Slow Cookers Recalled for Handle Breakage and Burn Risk

The Holmes Group is recalling 1.8 million Rival Crock-Pot slow cookers because the base handles can break, causing hot contents to spill and burn consumers.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves significant injury reports, specifically 14 reports of burn injuries from hot contents spilling, which aligns with the rubric criteria for a Severe (4) rating.

Plain-English summary

The Holmes Group Inc. is recalling approximately 1.8 million Rival Crock-Pot® slow cookers. The recall includes model numbers 3040, 3735, 5025, 5070, and 5445 manufactured before May 2002. These units were sold at Wal-Mart, Kmart, Target, and other discount department stores nationwide from January 1999 through May 2002 for between $15 and $40.

The handles on the base of the slow cookers can break, posing a risk of burns from hot contents spilling onto consumers. The Consumer Product Safety Commission (CPSC) has received 45 reports of handles breaking, including 14 reports of consumers who reported burn injuries from the hot contents.

Consumers should immediately stop using the product and contact The Holmes Group at (800) 299-1284 or visit www.rivalrecall.com to receive instructions on receiving a replacement base. The model number is printed on the UL label located on the bottom of the base, and a date code is stamped onto the plug at the end of the power cord.

The recalled product

Product
Rival Crock-Pot® Slow Cookers
Manufacturer
The Holmes Group Inc., of Milford, Mass.
Category
Consumer Product — Small Kitchen Appliances
Hazard

Distribution

Distributed nationwide across the United States.

Related recalls

Same manufacturer · The Holmes Group Inc., of Milford, Mass.

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Same hazard · burn injury

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