The Recall Desk
HighCPSC·02073·Announced 2001-12-20

Kohler Helios and Sterling Freestyle Shower Doors Recalled for Hinge Failure

Kohler is recalling about 41,000 Helios and Sterling Freestyle shower doors because the hinges can fail, causing the door to fall and injure consumers.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where injury has been reported (cuts and scratches), but no serious injuries or fatalities are documented, fitting the 'High' severity criteria for reported minor injuries without severe outcomes.

Plain-English summary

Kohler Co. is recalling approximately 41,000 units of the Kohler Helios and Sterling Freestyle shower doors. The recall covers models manufactured between January 1997 and September 2001. These doors feature a unique hinge design that allows them to swing back and forth and retract side to side without anchored track guides. They were sold in various sizes, finishes, and glass treatments for shower enclosures and bathtub applications.

The hazard exists because the door hinges can fail, causing the shower door to fall and injure nearby consumers. Kohler has received 11 reports of hinges failing and shower doors falling. These reports include one instance of minor injuries, such as cuts and scratches from sharp edges on the door's frame.

The recalled doors were sold nationwide from January 1997 through October 2001 at home centers, showrooms, and through plumbers and building contractors. The suggested list price started at about $440. Consumers should stop using the shower doors immediately and contact Kohler at (866) 782-6329 between 8 a.m. and 5 p.m. CT Monday through Friday to receive a replacement door.

The recalled product

Product
Kholer Helios and Sterling Freestyle Shower Doors
Manufacturer
Kohler Co., of Kohler, Wis.
Category
Consumer Product — Bathroom Fixtures
Hazard
Affected units
41,000

Distribution

Distributed nationwide across the United States.

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