The Recall Desk
Our severity:HighNHTSA·25V239000·Announced 2025-04-11

Ford Explorer powertrain control modules may reset while driving

Ford is recalling certain 2025 Explorer vehicles because the powertrain control module may reset while driving, which can damage the park system or cause an engine stall.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: Risk-of-harm defect with stated rollaway and stall risks, and no death or injury reported in the NHTSA record.

Plain-English summary

Ford Motor Company is recalling certain 2025 Explorer vehicles under NHTSA campaign number 25V239000. The potential number of units affected is 24,655.

The powertrain control module may reset while driving, which can damage the park system or cause an engine stall. According to NHTSA, a damaged park system can result in a vehicle rollaway when the vehicle is placed in park without the parking brake applied, and an engine stall while driving can result in a sudden loss of drive power.

Dealers will update the powertrain control module software free of charge. Owner notification letters were mailed June 6, 2025.

Owners may contact Ford customer service at 1-866-436-7332.

The recalled product

Product
FORD EXPLORER
Brand
FORD
Manufacturer
Ford Motor Company
Category
Vehicle — Passenger vehicle
Hazard
Affected units
24,655

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • EXPLORER

Distribution

Distributed nationwide across the United States.

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