The Recall Desk
SevereNHTSA·25V239000·Announced 2025-11-04

2025 Ford Explorer engine stall and rollaway risk from software reset

Ford is recalling 24,655 2025 Explorer vehicles due to a powertrain control module software issue. The software can reset while driving, potentially damaging the park system or causing engine stall, both of which increase crash risk.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: This is a structural vehicle defect affecting safety-critical systems (transmission park function and engine control). The powertrain control module malfunction can cause engine stall (loss of drive power) and park system failure (vehicle rollaway), both of which directly increase crash risk.

Plain-English summary

Ford Motor Company is recalling certain 2025 Explorer vehicles. The powertrain control module (PCM) software may reset unexpectedly while the vehicle is driving.

This malfunction can damage the vehicle's park system or cause the engine to stall. A damaged park system can result in the vehicle rolling away when placed in park without the parking brake applied. An engine stall causes a sudden loss of drive power. Either scenario can increase the risk of a crash.

The recall affects approximately 24,655 2025 Ford Explorer vehicles. Owners will receive notification letters (mailed June 6, 2025). Dealers will update the PCM software for free. Owners can contact Ford customer service at 1-866-436-7332 or the NHTSA Vehicle Safety Hotline at 888-327-4236.

The recalled product

Product
2025 FORD EXPLORER
Brand
FORD
Manufacturer
Ford Motor Company
Category
Vehicle
Hazard
  • engine-stall
  • vehicle-rollaway
  • power-loss
Affected units
24,655

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • EXPLORER

Distribution

Distributed nationwide across the United States.

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Same category