The Recall Desk
HighNHTSA·24V951000·Announced 2024-12-20

Ford Recalls 2019 Flex, Fiesta, and Lincoln MKT for Rearview Camera Defect

Ford is recalling 2019 Flex, Fiesta, and Lincoln MKT vehicles because the rearview camera may display a blank or distorted image, increasing crash risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (rearview camera failure) where injury has not yet been reported, fitting the 'High' severity criteria.

Plain-English summary

Ford Motor Company is recalling certain 2019 Ford Flex, Ford Fiesta, and Lincoln MKT vehicles. The recall addresses a defect where the rearview camera may intermittently display a blank or distorted image. This issue can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

Approximately 30,715 vehicles are affected by this recall. Dealers will replace the rearview camera as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed on January 22, 2025. A second notice will be sent once the final remedy is available, which is anticipated for March 2027.

Owners may contact Ford customer service at 1-866-436-7332 for more information. Ford's number for this recall is 24S75. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit nhtsa.gov.

The recalled product

Product
FORD, LINCOLN FLEX, MKT, FIESTA
Brand
FORD
Manufacturer
Ford Motor Company
Affected units
30,715

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • FLEX
  • MKT
  • FIESTA

Distribution

Distributed nationwide across the United States.