The Recall Desk
Our severity:HighNHTSA·24V754000·Announced 2024-10-10

2020-2023 RAM 1500 Heated Rearview Mirror Glass May Detach

Chrysler is recalling 2020-2023 RAM 1500 vehicles with heated trailer tow rearview mirrors. The mirror glass may detach, reducing driver visibility and increasing crash risk.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This is a vehicle visibility hazard where injury has not yet been reported. The detached mirror glass reduces driver visibility, creating a crash risk, but no deaths, injuries, or property damage are documented in the source.

Plain-English summary

Chrysler (FCA US, LLC) is recalling certain 2020-2023 RAM 1500 vehicles equipped with heated trailer tow rearview mirrors. Specifically, the mirror glass may detach from the driver's side heated rearview mirror.

The detached mirror glass can reduce driver visibility, increasing the risk of a crash. These vehicles fail to comply with Federal Motor Vehicle Safety Standard Number 111, which establishes rear visibility requirements.

Approximately 31,676 vehicles are affected. Owner notification letters were mailed on December 5, 2024.

Owners should contact FCA Customer Service at 1-800-853-1403 to schedule a replacement. Dealers will replace the mirror glass free of charge. Owners can also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit nhtsa.gov for more information.

The recalled product

Product
RAM 1500
Brand
RAM
Manufacturer
Chrysler (FCA US, LLC)
Category
Vehicle — Rear Visibility / Rearview Mirror
Hazard
Affected units
31,676

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • 1500

Distribution

Distributed nationwide across the United States.

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