Prevost buses recalled for defective wheelchair lift bridging device
Prevost recalls certain 2005-2024 buses with wheelchair lifts due to a potentially steep bridging device that can cause wheelchair instability. Affected owners should contact Prevost for a free replacement.
What this means for you
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: This recall involves a risk-of-harm product (wheelchair accessibility device) where injury has not yet been reported. The hazard is structurally significant—a steep bridging device that can destabilize wheelchairs—but no actual injuries are documented in the source, meeting the rubric criterion for Score 3.
Plain-English summary
Prevost Car (US) Inc. is recalling certain Prevost buses equipped with wheelchair lifts, affecting model years 2005 through 2024 across multiple models including the X3-45, X3-45 Commuter, H3-41, H3-45, and H3-45 VIP. The wheelchair platform bridging device on these lifts may be too steep, which can cause wheelchairs to become unstable during operation.
The defect violates Federal Motor Vehicle Safety Standards 403 (Platform Lift Devices) and 404 (Platform Lift Installations). An unstable wheelchair increases the risk of injury to lift occupants.
The recall affects 2,653 vehicles. Owner notification letters were mailed on April 25, 2025.
Owners should contact Prevost customer service at 1-866-870-2046 to schedule a free replacement of the wheelchair lift bridging device. For additional information, owners may contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov. Prevost's internal recall number is SR24-26.
The recalled product
- Product
- 2014 PREVOST H3-45
- Brand
- PREVOST
- Manufacturer
- Prevost Car (US) Inc.
- Category
- Vehicle — Wheelchair Lift
- Hazard
- wheelchair-instability
- fall-injury
- equipment-defect
- Affected units
- 2,653
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (5)
- H3-45
- H3-41
- X3-45
- X3-45 COMMUTER
- H3-45 VIP
Distribution
Distributed nationwide across the United States.
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