The Recall Desk
Our severity:SevereNHTSA·24V294000·Announced 2024-04-26

Ford Recalls 2017-2019 Transit Connect Vehicles for Roof Panel Bonding Defect

Ford is recalling 2017-2019 Transit Connect vehicles because an improper bond may cause the panoramic roof panel to detach while driving, creating a road hazard.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (roof panel detachment) that creates a road hazard and increases the risk of a crash, meeting the criteria for a Severe rating.

Plain-English summary

Ford Motor Company is recalling certain 2017-2019 Transit Connect vehicles due to a defect in the panoramic roof assembly. An improper bond may exist between the panoramic roof and the vehicle body, which can result in the panel detaching from the vehicle.

A roof panel that detaches while driving can create a road hazard and increase the risk of a crash. The source text does not report any specific injuries or fatalities associated with this defect.

Dealers will remove, clean, and reinstall the panoramic roof panel free of charge. Owner notification letters were mailed on June 4, 2024. Owners may contact Ford customer service at 1-866-436-7332 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
FORD TRANSIT CONNECT
Brand
FORD
Manufacturer
Ford Motor Company
Category
Vehicle — Passenger Vehicle
Hazard
Affected units
1,315

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • TRANSIT CONNECT

Distribution

Distributed nationwide across the United States.

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