The Recall Desk
HighNHTSA·24V153000·Announced 2024-02-27

Tesla Recalls Vehicles With Muted Pedestrian Warning Sounds

Tesla is recalling certain 2013-2022 Model S, X, 3, and Y vehicles because a factory reset can mute the Pedestrian Warning System sounds, increasing crash risk for pedestrians.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This is a risk-of-harm product where injury has not yet been reported. The muted Pedestrian Warning System increases crash risk for pedestrians, but no injuries or deaths have been reported in the source text.

Plain-English summary

Tesla, Inc. is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. The recall affects approximately 6,557 vehicles.

A factory reset of the vehicle's system muted the Pedestrian Warning System (PWS) sounds. This means the vehicles fail to comply with Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.

Tesla has released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov. Tesla's number for this recall is SB-24-00-006.

The recalled product

Product
TESLA MODEL 3, MODEL Y, MODEL X, MODEL S
Brand
TESLA
Manufacturer
Tesla, Inc.
Category
Vehicle — Electric Vehicle Pedestrian Warning System
Hazard
Affected units
6,557

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (4)

  • MODEL 3
  • MODEL Y
  • MODEL X
  • MODEL S

Distribution

Distributed nationwide across the United States.

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