The Recall Desk
SevereNHTSA·23V862000·Announced 2023-12-19

2022-2023 Tesla Model S and X Door Latch Safety Defect Recall

Certain 2022-2023 Tesla Model S and X vehicles may have cabin doors that unlock during a crash due to a door latch defect. Tesla is providing a free over-the-air software update to fix the issue.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: This recall involves a structural vehicle defect in the door latch mechanism. Although no injuries have been reported, the defect poses a significant safety risk by potentially allowing cabin doors to unlock and open during a crash, which fails to comply with Federal Motor Vehicle Safety Standard number 214.

Plain-English summary

Tesla, Inc. is recalling certain 2022-2023 Model S and X vehicles due to a defect in the door latch mechanism. The cabin doors can unlock during a crash, which fails to comply with Federal Motor Vehicle Safety Standard number 214 (Side Impact Protection).

An unlocked door may unlatch and open during a crash, increasing the risk of injury. Tesla has released a free over-the-air (OTA) software update to address the issue. Approximately 120,423 vehicles are affected by this recall.

Owners should update their vehicles with the free software fix. Owner notification letters were mailed on February 17, 2024. For more information, owners can contact Tesla customer service at 1-877-798-3752, or the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
TESLA MODEL S, MODEL X
Brand
TESLA
Manufacturer
Tesla, Inc.
Category
Vehicle
Hazard
Affected units
120,423

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • MODEL S
  • MODEL X

Distribution

Distributed nationwide across the United States.

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