The Recall Desk
Our severity:HighNHTSA·23V799000·Announced 2023-11-28

RAM 2500 Steering Control Module Failure May Disable Turn Signals and High Beams

Certain 2023-2024 RAM 2500 vehicles and related models have a faulty steering column control module that may cause turn signals and high beams to malfunction, increasing the risk of a crash. Owners should contact FCA US, LLC for free repairs.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves malfunctioning turn signals and high beams, affecting compliance with Federal Motor Vehicle Safety Standard 108 and creating an increased risk of crashes due to reduced visibility. No injuries or deaths have been reported, keeping this at High rather than Severe.

Plain-English summary

Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module (SCCM) software may malfunction, causing the high beams to activate when the turn signal is used, or causing the turn signal to activate when the high beams are used. Additionally, the turn signal self-canceling feature may not function properly.

These malfunctions prevent the vehicles from complying with Federal Motor Vehicle Safety Standard number 108 (Lamps, Reflective Devices, and Associated Equipment). Non-functioning turn signals and high beams can cause confusion or reduced visibility to other drivers, increasing the risk of a crash.

Dealers will update the SCCM software and inspect and replace the module as necessary, free of charge. Owner notification letters were mailed on December 19, 2023. Owners can contact FCA US, LLC customer service at 1-800-853-1403 (recall numbers B2A and D5A), or the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). More information is available at www.nhtsa.gov.

The recalled product

Product
RAM 4500, 5500, 3500, 1500
Brand
RAM
Manufacturer
Chrysler (FCA US, LLC)
Category
Vehicle — Lighting/Steering Control
Hazard
Affected units
185,251

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (5)

  • 4500
  • 5500
  • 3500
  • 1500
  • 2500

Distribution

Distributed nationwide across the United States.

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