Mercedes-Benz Recalls 2023 GLC 300 Vehicles Due to Front Tow Eye Defect
Mercedes-Benz is recalling 12,118 2023 GLC 300 vehicles because the front tow eye may detach during towing, increasing crash risk.
What this means for you
Our assessment, not the agency’s: severity 4/5 (Severe).
The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.
Our severity reasoning: The recall involves a structural vehicle defect (front tow eye detachment) that can lead to vehicle separation from a tow truck, increasing the risk of a crash or injury, which aligns with the 'Severe' criteria for structural defects and significant injury reports.
Plain-English summary
Mercedes-Benz USA, LLC is recalling certain 2023 GLC 300 vehicles. The recall involves 12,118 units where the front tow eye may be inadequately threaded to the crossmember. This defect can cause the tow eye to detach during towing.
If the tow eye detaches, the vehicle can separate from the tow truck, which increases the risk of a crash or injury. No specific dates for when the defect occurs are provided, but the risk is present during towing operations.
Dealers will inspect and replace the front crossmember, as necessary, free of charge. Owner notification letters were mailed on January 26, 2024. Owners may contact MBUSA customer service at 1-800-367-6372 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.
The recalled product
- Product
- MERCEDES-BENZ GLC 300
- Brand
- MERCEDES-BENZ
- Manufacturer
- Mercedes-Benz USA, LLC
- Category
- Vehicle — SUV
- Affected units
- 12,118
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (1)
- GLC 300
Distribution
Distributed nationwide across the United States.
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